FAQs

I've submitted a switch, but some of my details aren't right.

If you've got a switch in progress, you won't be able to update your details in Cheap Energy Club until your application has been accepted or rejected. This makes sure you don't make multiple applications or change any details which may alter the terms of your potential new tariff.

You'll need to contact the supplier you're switching to and let it know the correct information, or contact us and we can do our best to help.

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This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
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I've submitted a switch, but some of my details aren't right.

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