We all forget our passwords from time to time, so don’t worry! If you're struggling to recall it, remember your password must:
- Be 8 characters or more
- Include at least two numbers, special characters or uppercase letters.
- Not contain the word "password"
If you can't remember it, you can ask for a password reset. Just reset it here: https://clubs.moneysavingexpert.com/cheapenergyclub/recoverpassword
The link’s valid for a week, or until you’ve used it. If you’re still having issues, email your name, email address and post code to email@example.com.
Do your figures include VAT?
How does the comparison calculator work?
Do you factor Ofgem's price cap in to my results?
How does energy switching work?
I've called the supplier and it knows nothing about the switch
When will I get my cashback?
How do I update my usage or tariff details on my Cheap Energy Club account?