Will you only show me deals that make you money?
We will always compare and show you the whole of market, even if it doesn't make us money. But we won't be able to switch you to a provider we don't have a relationship with.
If you choose to use our Pick Me A Tariff Every Year service, we'll always show you your best deals, but we'll make it clear when we can't switch you to a provider – as that means we won't be able to switch you next year.
If you switch to a provider we have a relationship with, as we then get paid by the supplier, we give you some of that in the form of £25 MSE dual-fuel cashback (£12.50 single fuel). You wouldn't get that switching directly.
It's also worth noting that there are occasions when we might not have all tariffs on the market, such as when a small, new supplier comes on the market and doesn't send us their rates straightaway. Or very smart tariffs, where the rates change on a daily, hourly or even half-hourly basis depending on the wholesale price. These tariffs aren't yet included on any comparison sites due to their complexity.
Do your figures include VAT?
How can I contact Cheap Energy Club?
How does the comparison calculator work?
How is Ofgem's price cap factored in to my results?
I've called the supplier and it knows nothing about the switch
How do I update my usage or tariff details on my Cheap Energy Club account?
When will I get my cashback?