I have a smart meter - can I be autoswitched?
Yes, you can still be autoswitched if you have a smart meter installed.
Some with the first generation of smart meters may see their meters become 'dumb' when they switch supplier – whether via a comparison or through an autoswitch service – but don't worry, it just means you'll have to take manual meter readings and send them to your supplier.
What's more, there's a fix for the meters on the way, so any that do go 'dumb' – and stop sending automatic meter readings – will regain their smart functionality over the next year or so. No engineer visit will be needed for this.
If you have newer SMETS 2 meters, they should continue to work as normal after a switch.
See Smart Meters for more on how they work.
Popular Questions
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Do your figures include VAT?
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How can I contact Cheap Energy Club?
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How does the comparison calculator work?
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How is the coronavirus pandemic affecting switching?
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How is Ofgem's price cap factored in to my results?
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I've called the supplier and it knows nothing about the switch
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How do I update my usage or tariff details on my Cheap Energy Club account?
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When will I get my cashback?