I have a smart meter - can I be autoswitched?

Yes, you can still be autoswitched if you have a smart meter installed.

Some with the first generation of smart meters may see their meters become 'dumb' when they switch supplier – whether via a comparison or through an autoswitch service – but don't worry, it just means you'll have to take manual meter readings and send them to your supplier.

What's more, there's a fix for the meters on the way, so any that do go 'dumb' – and stop sending automatic meter readings – will regain their smart functionality over the next year or so. No engineer visit will be needed for this.

If you have newer SMETS 2 meters, they should continue to work as normal after a switch.

See Smart Meters for more on how they work.