You tried to switch me, but the supplier rejected me – what should I do?
If your switch gets rejected, your supplier should tell us. We'll then send you an email about your rejection – if you're not clear why it happened, contact us and we'll try to help.
However, suppliers don't always let us know straightaway, so if you've heard your switch has been rejected from your new supplier but haven't heard from us, do let us know.
Popular Questions
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Do your figures include VAT?
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How can I contact Cheap Energy Club?
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How does the comparison calculator work?
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How is Ofgem's price cap factored in to my results?
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I've called the supplier and it knows nothing about the switch
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How do I update my usage or tariff details on my Cheap Energy Club account?
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When will I get my cashback?