You switched me, but I've not heard from the supplier – what do I do?
First of all, check your junk mail – supplier emails often land there. You can get in touch directly with your supplier – see our supplier contact details page to find its number.
You can also contact us directly and we can look into it.
Popular Questions
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Do your figures include VAT?
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How can I contact Cheap Energy Club?
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How does the comparison calculator work?
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How is Ofgem's price cap factored in to my results?
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I've called the supplier and it knows nothing about the switch
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How do I update my usage or tariff details on my Cheap Energy Club account?
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When will I get my cashback?