Registering, account and cashback
Get help and tips on registering for for Cheap Energy Club, managing your account and information on cashback.
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How do I update my usage or tariff details on my Cheap Energy Club account?
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When will I get my cashback?
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How do I register for Cheap Energy Club?
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How to compare and switch
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How do I find out who my provider is?
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I switched directly with the supplier – how do I update my details?
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I can't find my tariff - help!
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My tariff isn’t listed on Cheap Energy Club, what should I do?
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How do I change my email address?
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How do I change my address in my Cheap Energy Club account?
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I've got another property/would like to register on someone else's behalf – can I add it to my account?
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I seem to have forgotten my password, is there any way to reset this?
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Do I have an Economy 7 meter? What is my percentage usage?
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My tariff end date on Cheap Energy Club doesn’t match the end date given to me by my energy provider
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I've cancelled my switch but it's still showing as 'in progress' on my account.
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My switch has completed – why does it still show as ‘in progress’?
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What cashback options are there?
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I haven't received my cashback - what should I do?
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I've switched bank accounts, what happens with my cashback?
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Why do you pay cashback?
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How do I delete my Cheap Energy Club account?