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  1. Cheap Energy Club FAQs
  2. Registering, account and cashback
Categories
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Registering, account and cashback

Get help and tips on registering for for Cheap Energy Club, managing your account and information on cashback.

  • How do I update my usage or tariff details on my Cheap Energy Club account?

  • When will I get my cashback?

  • How do I register for Cheap Energy Club?

  • How to compare and switch

  • How do I find out who my provider is?

  • I switched directly with the supplier – how do I update my details?

  • I can't find my tariff - help!

  • My tariff isn’t listed on Cheap Energy Club, what should I do?

  • How do I change my email address?

  • How do I change my address in my Cheap Energy Club account?

  • I've got another property/would like to register on someone else's behalf – can I add it to my account?

  • I seem to have forgotten my password, is there any way to reset this?

  • Do I have an Economy 7 meter? What is my percentage usage?

  • My tariff end date on Cheap Energy Club doesn’t match the end date given to me by my energy provider

  • I've cancelled my switch but it's still showing as 'in progress' on my account.

  • My switch has completed – why does it still show as ‘in progress’?

  • What cashback options are there?

  • I haven't received my cashback - what should I do?

  • I've switched bank accounts, what happens with my cashback?

  • Why do you pay cashback?

  • How do I delete my Cheap Energy Club account?

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  • This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
  • Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
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  • Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

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