Registering and My Account
Get help and tips on registering for for Cheap Energy Club and managing your account.
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I switched to British Gas earlier this year and my account is still locked - why?
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How do I update my usage or tariff details on my Cheap Energy Club account?
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I switched directly with the supplier – how do I update my details?
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What is Economy 7? Can I save?
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I've got another property / Would like to register on behalf of someone else - can I add it to my account?
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How do I delete my Cheap Energy Club account?
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I seem to have forgotten my password, is there any way to reset this?
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How do I register and compare deals?
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How do I find out who my provider is?
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I can't find my tariff - help!
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I pay by credit/debit card every month/quarter - what do I pick?
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Do you have an Economy 7 meter?
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Why isn't Economy 10 listed?
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What's the Warm Home Discount?
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When I ran the comparison, it said I'd save but I pay more, why?
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How to compare and switch
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How do I find out if I have an Economy 7 deal?
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How do I work out my Economy 7 percentage?
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My tariff isn’t listed on Cheap Energy Club, what should I do?