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  1. Cheap Energy Club FAQs
  2. How Cheap Energy Club works
Categories
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How Cheap Energy Club works

Everything you need to know about how Cheap Energy Club works.

  • Do your figures include VAT?

  • How can I contact Cheap Energy Club?

  • How does the comparison calculator work?

  • How do you store my personal data - is it secure?

  • How is my saving calculated?

  • How is the estimated cost of a tariff calculated?

  • I have an Economy 9 or Economy 10 meter - can I compare?

  • Where can I find or submit energy supplier feedback?

  • Why doesn't the monthly payment on my results match my direct debit?

  • Does MSE make money from this?

  • Does it cost more to switch via Cheap Energy Club?

  • I don't know the split between my gas and electricity payments - can I guess?

  • Do you include all tariffs on the market?

  • How do providers stack up for customer service and how do we calculate the MSE customer service rating?

  • Is cashback included in my expected savings?

  • I get the Warm Home Discount, is that factored in?

  • Do you compare business energy?

  • I’ve recently switched - why am I getting alerts telling me to switch again?

How this site works

We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

  • This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
  • Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
  • We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips).
  • We often link to other websites, but we can't be responsible for their content.
  • Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

MoneySavingExpert.com is part of the MoneySupermarket Group, but is entirely editorially independent. Its stance of putting consumers first is protected and enshrined in the legally-binding MSE Editorial Code.

Please read the Full Terms & Conditions, Privacy Policy, Cookies Q&A, How this site is financed and MSE's Editorial Code.

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