All about energy switching
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How is Ofgem's price cap factored in to my results?
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I've called the supplier and it knows nothing about the switch
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Will I be credit checked?
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Why is my monthly direct debit higher in winter and lower in summer?
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Energy Providers' Contact Details
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Will I need to pay my first direct debit payment upfront?
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My prices are capped - can I still switch?
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I had a terrible experience with 'Energy Supplier XYZ', why do you include it?
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What is Economy 7? Can I save?
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What happens if my energy company goes bust?
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Can I switch from one tariff to another with my current supplier?
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What will I pay when my fix ends?
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Why has my direct debit increased when I'm on a fixed tariff?
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I've submitted a switch, but some of my details aren't right.
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What's the Warm Home Discount?
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I've not heard from my provider about my new fixed tariff, is something wrong?
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I’m moving home, what do I need to do?
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I’m on a fix, can I transfer it to a new property?
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What is a green tariff?
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I've an issue with my supplier - how do I raise this?
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How does energy switching work?
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Do smart meters affect switching?
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How do I find my MPAN/MPRN?
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How long does it take to switch energy supplier?
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Can I time a switch to take place after my contract ends?
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How often can I switch energy supplier?
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My fix is ending, if I switch now will I be charged an early exit fee?
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I've changed my mind - how do I cancel my switch?
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Should I cancel my direct debit?
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I’ve switched to a different tariff with the same supplier - why hasn’t my direct debit changed?